We hope the season is treating you well, and want to thank you for being a part of our community. In observance of the Holiday our warehouse and corporate office will be closed from December 23rd – December 26th.
We are waiting to hear from Nebra about when we will receive our next allocation of units. Once we have this confirmed we will post shipping updates.
Batch 4 & 5 Blanket Refund Process
We have begun our blanket refund process for Batch 4 and 5 Nebra pre-orders. As we mentioned in our previous email this is a manual process that may take up to a few weeks to complete. There is no further action needed on your part. You will receive your refunded funds back to your original payment method**. Once we have miners available to ship we will reach out to customers based on their order number with the following options:
1) Purchase miners we have ready to ship (you can purchase the same number of miners as in your original order)
2) Continue to wait for a Nebra miner
3) Cancel your place in line
Your original Nebra order number(s) will be used to keep your place in line and as a reference to the number of miners you are able to purchase in your new order. Once your new order is processed you will receive a new order number. This will ease complexity, and help to streamline this process.
**Crypto refunds will be given the option to receive a refund in store credit or eCheck.
Our next allocation of units will fulfill our January Pre Orders. We expect to receive those units the first week of January. We will keep everyone updated as this date approaches.
Of this batch, we will have an allocation of miners set aside for orders included in the blanket refund process. Once we have identified how many units we have available for this, we will contact each individual customer directly. This will be based on order number, as we will continue to fulfill orders on a FIFO (first in, first out) basis. There is no action to be taken.
If you are interested in hotspots for other regions (Europe, Australia, South America etc) please email us at firstname.lastname@example.org we will be expanding our offerings and are looking to gauge interest for different regions.
| COMMUNITY HIGHLIGHTS
We are here to help grow that network in every way possible! This includes highlighting major events in the Helium community, such as new products or services being offered. This week we would like to highlight:
A Ledger hardware wallet, combined with the Ledger Live app, is the best solution to secure, store and manage your crypto assets. As opposed to storing your crypto currency or NFTs in a hot wallet, Ledger offers a cold storage solution to ensure the safety of your crypto assets. Did you know that you can also store HNT on your Ledger Nano X and Nano S? While this process does involve executing line commands; and is a different process than transferring say BTC or ETH to a Ledger, it is worth the work to ensure the safety and security of your precious HNT. Helium provides an easy to follow guide that will walk you through using Helium on a Nano S, with similar instructions for the Nano X.
Why Use A Ledger? When installed on a Nano S or Nano X, the Helium ledger app allows you to:
view your Helium address(es) and balances
issue a payment to one address
submit validator transactions, including stake, transfer, and unstake
*This is not an advertisement or an endorsement; community highlights are for amplification purposes and to highlight new products, services, and major announcements on the Helium Network.
If you would like us to highlight a new community tool or product, send us details here and we can evaluate it.
|DID YOU KNOW?|
From now until December 24th you can vote for your favorite Hotspots, new devices, applications, integrations, HIPS and community members that you think made a difference in the Helium Community over the past year! The voting process only takes a few moments of your time and is a fun way to participate in the community.
We are growing fast and looking for the following roles:
Please apply through the links or on AngelList. Would you like to join the team and do not see your position available above? Please feel free to send us your resume and cover letter to email@example.com. We can explore if there are any opportunities within our growing team to add this position.
Again we want to thank everyone for your continued support. We will keep you up to date via our social media accounts with any and all updates before our next week’s newsletter. If you have any questions or concerns at all please feel free to reach out to us via email or social media.
- Parley Labs